New family violence service opens in Sunshine

Adults and children experiencing family violence in Brimbank and Melton have a new place to turn to for help with a new Orange Door opening in Sunshine.

The Orange Door is a free service for people experiencing or who have experienced family violence to access support, either face to face, or via telephone or email.

It brings together services from specialist family violence, men’s, Aboriginal and child and family services to provide coordinated support, including crisis assistance and support, risk assessments, safety planning, wellbeing support and community-based services.

The establishment of the Orange Door is part of the state government’s response to the Royal Commission into Family Violence which recommended that 17 Support and Safety Hubs be established, one in each of the Department of Health and Human Services geographic areas, to improve the experience of people seeking family violence services.

The Sunshine site includes a reception area, private meeting rooms, public areas, and secure staff working areas.

The Orange Door in Brimbank Melton is a partnership between GenWest, MacKillop Family Services, Victorian Aboriginal Child Care Services, Victorian Aboriginal Community Services Association Ltd., Western Health and the state government.

Prevention of Family Violence Minister Ros Spence said the Orange Door offers multiple ways for people to access help and be connected to the right services and support.

“With the opening of the Orange Door at Sunshine, more Victorians now have access to this incredible integrated service, wherever they are,” she said.

Services began at Brimbank Melton in October 2022 at a site in Cobblebank in Melton West, while construction of the new site was underway.

The Cobblebank site will continue to operate as an access point for the Orange Door.

The Orange Door Brimbank Melton is open from 9am-5pm Monday to Friday. For more information call 1800 271 046, email bma@orangedoor.vic.gov.au or visit orangedoor.vic.gov.au.