By Tate Papworth
City West Water has unveiled a new interactive map.
The online tool has a variety of features and shows customers reported faults and outages as well as areas where service has been recently restored.
City West Water general manager customers and community Fran Duiker said the map had been rolled out after public demand.
“Our customers told us they wanted easy access to our information and services,” Ms Duiker said.
“We’re excited to let you know that our Outage Map is now live, so customers can quickly and easily see faults and outages across our service area online.”
Reported faults and outages appear on the map as red dots. Green dots represent service faults which have recently been restored.
Ms Duiker said the map made it easier to fix potential issues.
“To be able to see faults and outages on a map makes it really easy to spot where City West Water is working to fix an issue or improve service.
“It puts customers first, so that you can immediately see where we’re working or if you need to report a problem.
“It can also reduce the need for customers to call and report a fault, because they can see if it’s already been reported and how we’re responding to it.”
The map can be found online at www.citywestwater.com.au
