Michaela Meade
Shoppers at Airport West can now shop from the story any time, thanks to the launch of Westfield Direct.
The new service connects into and is powered by Westfield’s physical destination network, and offers aggregated click and collect and home delivery.
The launch of the service follows a successful pilot in 2020, and extends the in-centre experience to customers while adhering to lockdown restrictions.
Scentre group chief customer and business development officer Phil McAveety said Westfield Direct built created more opportunities for customers to connect with Westfield and its business partners.
“We are bringing the Westfield experience to more people,” Mr McAveety said.
“This is fundamental to our customer strategy and our ambition to grow.
“Westfield Direct offers more convenience, flexibility and choice for customers to shop Westfield, any time, anywhere – still with the human connection they value.”
Westfield Direct is available in all Westfield centres across Australia, including Airport West.
The click and collect station at Airport West is located at Level 2, rooftop car park, office suites.
